Measurements are foot length, not shoe length. Our shoes are built on an EU last.
| EU / TR | UK | US | Foot length (cm) | Foot length (in) |
|---|---|---|---|---|
| 35 | 3 | 4.5 | 22.3 | 8.8 |
| 36 | 3.5 | 4.5 | 23.0 | 9.1 |
| 37 | 4 | 5.5 | 23.7 | 9.3 |
| 38 | 4.5 | 6.5 | 24.0 | 9.4 |
| 39 | 5 | 7 | 25.0 | 9.8 |
| 40 | 6.5 | 8 | 25.7 | 10.1 |
| 41 | 7.5 | 9 | 26.3 | 10.4 |
Conversions are the manufacturer’s own. Foot length is the measurement to trust — it is the one that does not change between brands.
Two minutes, and it will save you a return.
If your measurement falls between two sizes, order the larger. A slightly roomy shoe can be adjusted with an insole; a tight one cannot be fixed.
| Style | Fit | What we’d do |
|---|---|---|
| Pointed pumps & courts | Runs small | Size up, especially if you have a wide forefoot |
| Round and square toe | True to size | Take your usual EU size |
| Ballet flats | True to size | They relax about a third of a size with wear |
| Mules | True to size | Backless styles feel more secure a touch snug |
| Loafers & moccasins | True to size | Size up if you’ll wear them with socks |
| Sneakers | Slightly generous | Between sizes, go down |
| Boots | True to size | Size up for thick socks in winter or for a wide calf |
Our last is cut slightly wider through the ball of the foot than most European brands, so a standard EU size usually works even for feet that struggle elsewhere. If you have a genuinely wide foot or a high instep, the round-toe, square-toe and mule shapes will be far more comfortable than the pointed ones — and boots with an elasticated panel will be the easiest of all.
| Band | Height | Realistically |
|---|---|---|
| Flat | 0 – 15 mm | All day, every day, including walking |
| Low | 20 – 45 mm | A full working day on your feet |
| Mid | 50 – 70 mm | A working day with some sitting; a long evening |
| High | 75 – 100 mm | Events, dinners, occasions — 4 to 6 hours comfortably |
It happens, and it costs you nothing. Exchanges are free within 14 days and we collect from your address — see Returns and Exchange. If the size you need is out of stock, we’ll refund in full or hold your exchange until it’s back.